Skip to main content

Data handling

Do not send patient information through this website.

The clinic review uses process descriptions and non-patient examples. Any later system access must be approved in writing before it begins.

Keep patient information out of public forms.

Do not place patient names, contact details, medical information, appointment details, or protected health information in the booking, contact, calculator, or support forms on this website.

What Signal Partner does

  • Maps the information required by each approved workflow.
  • Uses non-patient examples during the initial review.
  • Documents approved systems, access, owners, and providers before launch.
  • Limits access to the people and fields needed to complete the agreed work.

What Signal Partner does not do

  • We do not provide medical records or emergency support.
  • We do not make clinical decisions.
  • We do not ask for patient information in public website forms.
  • We do not connect a new system or provider without clinic approval.

How access is approved

  • The statement of work names the systems needed for the workflow.
  • A clinic owner or authorised manager approves access.
  • Permissions are limited by role wherever the system supports it.
  • Clinic accounts stay in the clinic’s name and control wherever the provider allows it.

When a BAA is required

  • Initial reviews do not require protected health information.
  • For approved US work, a Business Associate Agreement is completed before Signal Partner creates, receives, maintains, or transmits PHI.
  • The data and security schedule records approved tools and access responsibilities.
  • The clinic should have its own qualified legal adviser review the final arrangement.

When the engagement ends

  • We document workflow handover and active third-party subscriptions.
  • Signal Partner access is removed when no longer required.
  • Applicable data return or deletion is recorded.
  • The clinic keeps control of its accounts and the documents produced for the approved scope.

Discuss the workflow without sharing patient data.

The free review uses process descriptions, screen names, and non-patient examples. Any later access is agreed separately.

Sales and support

How can we help?

I am an existing client

Request help with an active workflow, dashboard, report, training, billing, or agreement.

Open WhatsApp+1 970 780 8286Email Signal Partnersignaldatapartners@gmail.com

Typical response time: within one working day.

Signal Partner does not provide emergency or clinical support. For urgent patient-care matters, follow your clinic’s emergency procedures.